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ITIL Intermediate - Service Offerings and Agreements (SOA) - Trainings & Certification Courses

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Offered as one of the important qualifications of ITIL Service Capability, the Service Offerings and Agreements module aims to provide candidates and organizations with the support to use the module to improve its service offerings with aid of efficient IT infrastructure.The module focuses on how it can be used to the advantage of not only the business but also for the needs of the customers as well.


The training is driven by individuals who are experts in the application of variousITIL® processes in real-life organizational scenarios. The ITIL® Intermediate Service Offerings and Agreements training uses various training methodologies such as lectures, live interactions and Experian learning to equip the candidates with a perfect knowledge on the application of the module to drive quality IT service in an organization.

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