ITSM - ServiceNow Training, Certification Courses

Training takeaways

The Bookmytraining course on ITSM will have the following highlights:

·         Incident Management and Problem Management

·         Change and Release Management

·         Configuration Management Database (CMDB)

·         Service Catalog and Knowledge Management

·         Asset Management

·         Service Level Management

·         Reports and Dashboards

Target audience

Any business personnel, who would want to introduce efficiencies in their business, introduce end-to-end visibility in their services and IT environments via a consolidated record system can opt for the course.

Course advantages

After the completion of the course, you would be able to:

·         Effectively control IT services and gain control over the day to day functioning

·         Rapidly reach time to value

·         Consolidate the Cloud

·         Bring into line It services with the business

Certification

The assessment for this course is for professionals who wish to be certified in ITSM for running their businesses in a better and more organised fashion. Participants would receive certification for their knowledge to demonstrate the fact that they are the masters of their trade. 

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