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The ITIL® Managing Across the Lifecycle (MALC) certification training is based on the main content topics of ITIL publication consisting of management objectives, functions and purposes. This course would aid in the understanding of the various management aspects of Service Lifecycle that would eventually lead to one being an ITIL Expert in IT Service Management.
Target audience
This course is best suited for those aspiring professionals who desire to establish their careers in IT Service Management:
· Senior IT Managers
· Chief Information Officers
· Supervisors
· IT Operations practitioners
· IT Managers
· IT Professionals
· IT Development practitioners
Course objectives
At the end of the course, participants would be able to:
· Strategize communication and stakeholder management
· Comprehend the concepts of the service lifecycle
· Explain the importance of organization and Governance
· Enumerate the steps of service management across the entire service lifecycle
· Enumerate the processes of integrating service management across the whole service lifecycle
· Successfully improve and implement service management capability
· Define measurement
Course details
Bookmytrainings provides effective trainings for enhancing your career and adding the much needed edge to set you apart in competition. You can select the location, pan India and time of the training by logging onto the website. One can do their course with ease because of the flexibility that Bookmytrainings provides to all those who enrol for any course. Moreover, courses are taught by SMEs who take enough care to impart correct knowledge that make sure that you are able to apply it in your professional sphere.