No intelligent person or an intelligent organization would ever underestimate the effectiveness of soft skills in conducting a business more efficiently and effectively. There are always accepted and unaccepted ways of behavior in any type of association and it brings in order and harmony between the people and everyone concerned around the association. The importance of soft skills is only greater in a business context as employees have to interact to a lot of different people every day in the course of conducting business. It can be their colleagues, their customers or even clients whom they have to interact with. The quality of the interaction would mostly decide how successful the transaction is. As a result equipping the workforce with great soft skills is necessary.
The training would attempt to educate the candidates about various behavioral patterns and accepted ways of conduct through interactive and experiential learning methods.