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OVERVIEW

When employees’ mindsets are inward, their focus is on what they need from others in order to achieve their own objectives—what they need from their customers, direct reports, peers, and managers. Employees operating from an inward mindset are primarily concerned with others’ impact on them rather than with their own affect on others.

When employees’ mindsets are outward, employees focus on doing their work in ways that help others—their customers, direct reports, peers, and managers—to accomplish their work. With a comprehension of the negative impacts of an internal attitude, Arbinger’s programs help people make their own Mindset discoveries, awakening within them, a longing to receive an “outward mindset” approach in their work.

WHAT DOES ARBINGER DO?

Arbinger’s expertise is in shifting mindset among individual employees, teams and entire organizations. Arbinger Institute is a world leader in Culture Change, Turnaround. Conflict resolution & collaboration. Arbinger facilitates organizations in making this shift to an Outward Mindset. Arbinger’s clients create highly collaborative cultures that work smart, achieve results and waste less. They inoculate against conflict as a result of people seeing each other as people and create a profound impact on customers and stakeholders.

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